Privacy Policy
Last updated: December 3, 2025
1. Introduction
Welcome to Promptly, the leading platform for sharing AI prompts. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
We collect several types of information to provide and improve our services:
2.1 Account Information
When you create an account, we collect your name, email address, and password. If you sign up using Google OAuth, we receive your name, email, and profile picture from Google.
2.2 Profile Information
You may choose to provide additional information such as a bio, social media links (Twitter, Instagram, LinkedIn, GitHub, website), and profile picture to enhance your creator profile.
2.3 Content and Files
When you upload prompts, we collect:
- Files you upload (PDF, ZIP, DOCX, TXT)
- Images and videos
- Prompt text, descriptions, and titles
- Category selections
- All uploaded files are scanned for malware to ensure platform security
2.4 Engagement Data
We collect information about your prompt interactions, earnings, and withdrawal requests (including crypto wallet addresses or Payeer account details) and payment processing information.
2.5 Usage Information
We automatically collect information about how you interact with our platform, including pages viewed, prompts accessed, searches performed, IP address, browser type and version, device information, and access times.
2.6 Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can configure your browser to refuse cookies, but some features may not function properly.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Providing and Maintaining Services
To operate and maintain the Promptly platform, process transactions, manage your account, and enable prompt uploads and downloads.
3.2 Reward Processing
To process creator earnings, track engagement metrics, handle withdrawal requests via Crypto or Payeer, and maintain accurate financial records.
3.3 Communication
To send you important updates about your account, respond to your inquiries and support requests, notify you of changes to our services, and send promotional communications (which you can opt out of).
3.4 Improvement and Personalization
To analyze usage patterns, improve our platform features, personalize your experience, develop new products and services, and conduct research and analysis.
3.5 Security and Fraud Prevention
To detect and prevent fraud, abuse, and security incidents, enforce our Terms of Service, and protect the rights and safety of our users and the platform.
3.6 Content Moderation
To review and moderate uploaded prompts, ensure content quality, scan files for malware, and maintain platform integrity.
4. How We Share Your Information
We may share your information in the following situations:
4.1 Public Profile Information
Information you include in your public profile (name, bio, social links, uploaded prompts) is visible to all Promptly users and may be indexed by search engines.
4.2 Service Providers
We may share information with third-party service providers who help us operate our platform, including payment processors, cloud storage providers, email service providers, and analytics services. These providers are contractually obligated to protect your data.
4.3 Payment Processors
When you make a purchase or request a withdrawal, we share necessary information with payment processors (Crypto networks, Payeer) to complete the transaction.
4.4 Legal Requirements
We may disclose your information if required to do so by law, court order, or government request, or to protect our rights, property, or safety, or the rights, property, and safety of our users or the public.
4.5 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data
- Secure file storage
- Regular security assessments
- Access controls and authentication
- Malware scanning of uploaded files
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Account information: While your account is active and for a reasonable period after deletion
- Transaction records: 7 years for tax and accounting purposes
- Uploaded content: Until you delete it or close your account
- Usage data: Typically 2 years
7. Your Rights and Choices
You have the following rights regarding your personal data:
8. Third-Party Services
Our platform may contain links to third-party websites and services (e.g., Google OAuth for authentication). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
9. Children's Privacy
Promptly is not intended for users under the age of 13 (or the legal age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. GDPR Compliance (EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority. Our legal basis for processing your data includes contract performance, consent, legitimate interests, and legal obligations.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the platform after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Please use the contact form to reach us.